FAQ
Answers to frequently asked questions
General
Yes, all our products are 100% authentic and we guarantee that. We deal directly with trusted sources.
Shipping & Delivery
Once your order is shipped, you will receive an email with the tracking number. You can use this number to track your order on the shipping company website.
Delivery to major cities takes 1-3 business days, and other areas 3-5 business days.
Yes, shipping is free for orders over 250 SAR. For orders below, shipping fee is 25 SAR.
Payment
We accept payment via: Credit cards (Visa, MasterCard), mada, Apple Pay.
Returns & Exchanges
Yes, you can return the product within 14 days of receipt, provided it is unused and in its original packaging.